❓FAQs
Can I cancel my subscription?
Anytime. You can cancel your subscription directly from your Billing Settings. Once canceled, your plan will remain active until the end of the current billing cycle.
Why do some posts not appear on GIMI?
Some social media platforms have limitations in their API integrations, which can prevent embedded previews from displaying correctly. You can still view all submissions by clicking the original post link provided.
Why is my content getting auto-approved?
If your content isn’t manually reviewed by the brand or moderation team within 48 hours, it is automatically approved by GIMI’s system to keep campaigns running smoothly.
Can I add team members?
Yes. You can invite team members or collaborators through your Brand Settings (top-right corner of your dashboard). Each team member will have their own login and access level.
How do I share my campaign?
Copy your campaign’s URL and share it across your community, social channels, newsletters, or group chats. The more visibility you create, the more submissions you’ll receive.
Once a campaign’s time is up or the budget is drained, can I top up again?
Yes. You can reopen or extend your campaign anytime by adding more budget or resetting the campaign duration in your dashboard.
What happens if a campaign ends but I still have remaining credits?
Any remaining credits or budget automatically roll over to your next campaign. Since all payments are performance-based, your funds are never lost — they simply carry forward to future campaigns.
How is Bottimng and Farming being Handled?
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